Shipping Information
At Cadeaus, we believe every gift should arrive with care, just as you imagined it. That’s why we partner with trusted merchants and couriers across Malaysia and Singapore to ensure your gifts are delivered fresh, beautifully packaged, and on time.
📍 Delivery Coverage
We currently deliver to most major cities and towns across Malaysia & Singapore.
Delivery availability may vary by product and merchant, but rest assured — you’ll see all available options at checkout once you enter the recipient’s address.
⏱ Delivery Options
- Same-Day Delivery – Available for selected gifts. Simply place your order before 1PM (Monday - Friday) to surprise someone today.
- Next-Day Delivery – Enjoy fast delivery on most gifts.
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Standard Delivery – Typically 2–5 working days depending on location and merchant.
💰 Shipping Fees
- For orders below this threshold, delivery fees are calculated at checkout based on the merchant and delivery location.
- Multi-merchant orders may include separate delivery fees, as each merchant handles their own fulfilment.
🔎 Order Tracking
Once your order is dispatched, you’ll receive a tracking link via email or WhatsApp.
For additional convenience, you can log in to your Cadeaus account to view your order history and live updates.
📌 Important Notes
- Delivery times are estimates and may be affected by traffic, weather, or festive peak periods.
- If the recipient is unavailable at the delivery address, a re-delivery fee may apply.
- For urgent or special delivery requests, please reach out to our Customer Support Team — we’ll do our best to accommodate.